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Frequently asked questions

Straight answers for rental operators considering Benwer Cars.

Pricing & billing

What’s included in Growth vs Fleet?

Growth (€29/month) covers up to 50 vehicles, a branded booking website that stays in sync, custom domain support, multi-user access, and priority support. Fleet (€79/month) includes everything in Growth plus unlimited vehicles, advanced reporting, custom branding, API access, and dedicated support.

Is there a setup fee?

No. There is no setup fee. You subscribe, complete checkout, and can start configuring your company right away.

Can I cancel anytime?

Yes. Plans renew monthly and you can cancel whenever you want. Cancel anytime is also shown at checkout.

How does Stripe billing work?

Payments are processed securely by Stripe. After a successful payment you can download your Stripe invoice or receipt from the checkout success screen.

Marketplace

Is the marketplace listing really included on every plan?

Yes. Marketplace listing is included on every paid plan — there is no extra fee for appearing on Benwer’s consumer apps. You can turn marketplace visibility off later in company settings if you prefer.

Does listing guarantee bookings?

No. Listing puts your live fleet in front of people searching in Málaga, but bookings still depend on your prices, availability, and confirmation. Listing does not guarantee requests or rentals.

Where do marketplace booking requests go?

Requests arrive in your admin (web or mobile). You confirm them there, and availability updates on your website and marketplace together.

Setup & website

How long does it take to go live?

Most operators can subscribe and start setup in minutes. Add vehicles, rates, and availability in admin — your booking page and marketplace listing update from that live inventory.

Do I need my own domain?

No. Every company gets a Benwer address. Growth and Fleet also support using your own custom domain for the booking website.

What if I already have a website?

You can keep your existing site URL on record and still run Benwer’s live booking website alongside it. Many operators replace an outdated static site once Benwer is live.

Day-to-day operations

Is there a mobile admin app?

Yes. The same live admin works on web, iOS, and Android — confirm bookings, update fleet status, and stay in sync from the airport or a pickup.

Can my team use Benwer?

Yes. Multi-user access with roles is included so staff can handle pickups and bookings without sharing one login.

How do you avoid double-bookings?

Availability is managed from one admin. When a car is booked or returned, your website and marketplace update from the same inventory so channels stay aligned.

Support & legal

How do I get help?

Use the contact form, or live chat when you accept support cookies. Priority support is included on Growth; Fleet includes dedicated support.

Who operates Benwer Cars?

Benwer Cars is operated as a Spanish sole trader (autónomo). Controller details are listed on our Privacy, Terms, and Cookies pages.

Where can I read the legal policies?

See Privacy, Terms, and Cookies in the site footer. They cover data processing, subscription terms, and cookie use including optional Crisp chat.

Ready to go live?

Subscribe, add your fleet, and start receiving booking requests.